Last Updated: April 1, 2026
GDPR Compliant
Your privacy is important to us. This Privacy Policy explains how Bizpro Desk (operated by Iraady Ltd) collects, uses, discloses, and safeguards your information when you use our service.
Account Information: When you register for Bizpro Desk, we collect your name, email address, phone number, company name, and business details.
Business Data: Information you input into the Service, including client records, product inventory, sales transactions, expense records, financial data, invoices, and reports.
Usage Information: We automatically collect information about how you use Bizpro Desk, including features accessed, actions performed, time spent, device information, IP address, and log data.
Payment Information: When you subscribe to a paid plan, we collect billing information. Payment processing is handled by secure third-party providers.
Communications: Records of your interactions with our support team, feedback submissions, and survey responses.
Service Delivery: To provide, operate, and maintain Bizpro Desk features including business management, inventory tracking, sales processing, and reporting.
Account Management: To create and manage your account, authenticate users, process subscriptions, and handle billing.
Improvements: To analyze usage patterns, identify issues, develop new features, and improve performance.
Communications: To send service updates, security alerts, technical notices, and respond to inquiries.
Legal Compliance: To comply with legal obligations, enforce our Terms, and prevent fraud or abuse.
Encryption: All data in transit is encrypted using TLS/SSL. Sensitive data at rest uses AES-256 encryption.
Access Controls: Strict access controls ensure only authorized personnel can access user data.
Infrastructure: Data is stored on secure cloud servers with redundant backups and disaster recovery.
Monitoring: Continuous monitoring for security vulnerabilities and unauthorized access attempts.
Regular Audits: Regular security audits and assessments to maintain the highest standards.
We do not sell, rent, or trade your personal information. We may share information only with:
Service Providers: Trusted third-party providers contractually obligated to protect your data.
Business Transfers: In case of merger, acquisition, or sale of assets, with prior notice.
Legal Requirements: When required by law, court order, or governmental request.
With Your Consent: When we have your explicit consent.
Access: Review your personal information through account settings.
Correction: Update or correct your account and business data.
Deletion: Request deletion of your account and associated data.
Data Export: Export business data in CSV, PDF, or Excel formats.
Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, contact us at [email protected].
Account Information: Retained while your account is active and for a reasonable period afterward.
Business Data: Retained per your subscription plan and as required for tax/accounting (typically 7 years).
Usage Logs: Typically retained for 90 days.
Deleted Data: Removed from active systems within 30 days. Backups persist up to 90 days.
Bizpro Desk is intended for business use and not directed to children under 16. We do not knowingly collect personal information from children under 16.
Bizpro Desk is operated from the United Kingdom. Your information may be transferred to and processed in the UK or other countries. We use EU-approved Standard Contractual Clauses and require GDPR-level protection from all providers.
Bizpro Desk may contain links to third-party services. This Privacy Policy applies only to Bizpro Desk. We carefully select third-party providers but cannot control their privacy practices.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice with at least 30 days advance notice.
Iraady Ltd - Data Protection Officer
UK Company Number: 16951380
UK Office: 5 Brayford Square, London E1 0SG, United Kingdom | Phone: +44 7848 502889
Kigali Office: Norrsken House Kigali, 1 KN 78 St, Kigali, Rwanda | Phone: +250 787 171 273
Email: [email protected] | [email protected]
Website: www.iraady.com
If you are a resident of the EEA or United Kingdom, you have the following rights:
To exercise these rights, contact us at [email protected]. We will respond within 30 days.